SPRINGFIELD, IL – Teachers’ Retirement System is changing its telephone numbers, email addresses and website address this spring in order to improve service for members and reduce technology costs in the administration of the System.
New Email Addresses
In June, all TRS staff email addresses will change from @trs.illinois.gov to @trsil.org. For example:
OLD email: firstname.lastname@example.org
NEW email: email@example.com
New Telephone Numbers
Also in June, all direct-dial and toll-free TRS telephone numbers will change. While this switch is still in development, a few of the new toll-free numbers have been established.
OLD Member Services toll-free number: (800) 877-7896
NEW Member Services toll-free number: (877) 927-5877, or (877) 9-ASK TRS.
OLD Employer Services toll-free number: (888) 877-0890
NEW Employer Services toll-free number: (888) 678-3675.
New Website Address
In July, the Internet address of the TRS website will change. At this time TRS also will launch a redesigned website that will feature easier navigation.
OLD website address: http://trs.illinois.gov
NEW website address: http://www.trsil.org
TRS will provide more information on these changes in the future as it becomes available, including the exact dates when the changes will occur.
About Teachers’ Retirement System
The Teachers’ Retirement System of the State of Illinois is the 37th largest pension system in the United States, and provides retirement, disability and survivor benefits to teachers, administrators and other public school personnel employed outside of Chicago. The System serves 406,855 members and had assets of $47.3 billion as of March 31, 2017.