TRS provides retirement benefits for teachers who are employed by all Illinois public common and charter school districts located outside the city of Chicago. The Illinois Pension Code contains the laws relating to our creation, benefits and administration.

POSITION OVERVIEW

The primary responsibility of this position is to provide factual information to members of the Teachers’ Retirement System regarding retirement benefits and options as well as various retirement scenarios and their consequences.  This position also provides information on monthly retirement annuities and other TRS benefits.  Content expertise will be provided to TRS-contributing members and annuitants by the incumbent.  The incumbent will regularly be required to travel to non-TRS sites to conduct individual and group meetings and informational seminars on various TRS-related topics.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in math, statistics, accounting, education, business, or related degree and three (3) years of progressive responsibilities.
• Candidates without a degree must possess seven (7) years of progressive responsibility in a related business or education field. 
• Experience with pensions, benefits or employee relations is preferred.
• Critical skills required are analytical skills, computational skills, communication skills and interpersonal skills as well as the ability to utilize existing computer applications and interact effectively and diplomatically with members.

KEY RESPONSIBILITIES

• Analyze and prepare all necessary calculation and benefit information to provide comprehensive and concise information to members via teleconferences, individual conferences, and correspondence.
• Conduct individual field conferences and teleconferences.
• Conduct individual counseling sessions in the office for walk-in appointments.
• Assist the Call Center by receiving and responding to the telephone inquiries, requests and complaints regarding benefits and services in accordance with existing statutory requirements, rules, and procedures.
• Accurately schedule appointments according to approved procedures.
• Initiate various claims such as age retirement annuities, single-sum retirements, death, refund, and disability claims.
• Perform other duties as required or assigned.

NEXT STEPS

Selected candidates will receive a phone call to invite them to interview. The interview will be on-site at our Springfield, IL office and will include an oral presentation and math test. Please ensure contact information on resume is accurate. Full job description will be provided to candidates selected for interviews.